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Customer Support
AutoCrib support is structured to respond to the needs of varying levels of customer support requests.
We provide technical support services via email and phone. Every customer inquiry is tracked and managed
through our CRM system to ensure that your questions are answered and your problems are resolved quickly
and efficiently.
Customer Driven Enhancements
The Customer Support team advocates for our customers and constantly provides feedback to our IT team.
This ensures that we consistently deliver product enhancements and new features that are designed to meet our
customers' needs.
Support Hours:
24x7 Tech Support: tech support is available 24 hours a day, seven days a week. We recognize that our products are
a mission critical component of our customers' productivity. Therefore, emergency tech support staff is
available 24x7 through the toll free number. Non-emergency technical support is available by phone or email during
regular business hours, 6AM to 4PM PST.
Contact Customer Support
Email Support: support@autocrib.com
Phone Support: 800-671-6501 (toll free)
International/Local: 714-274-0400
After Hours Support: 714-465-3107 (emergency only)
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