AutoCrib Support System Helps Keep Your Industrial Vending Systems Running

A message from Steve Pixley, President of AutoCrib, Inc.

"Why do AutoCrib customers talk so positively about our support? It's because we've built a system designed to give you superior support in 3 ways:

1. We make any 'system down' calls our #1 priority. Should your system ever go down, you will become our top priority to get your system up and running again. It's our own version of a hospital "triage" system - to ensure maximum system up-time for all of our customers.
    
2. We move more staff into Support when they're needed. We've cross-trained staff throughout AutoCrib, giving us more staff to handle support calls whenever volume is heavier. Our giant display screen keeps us aware of current call volume, and the status of all calls, so we can quickly make staffing re-assignments in real time.
   
   As a manager, I want to always be aware of how well we're serving our customers. This 'call status at a glance' screen instantly alerts us to needed adjustments in staffing. And that means faster service for you.

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